Smartel™ is the perfect launch pad for a great career in the ITES-BPO industry. Our goal is to help people realize their dream of getting a respectable and well-paying job in the ITES-BPO industry in India.
We not only cater to aspirants who are already aware of this industry, but also train people with absolutely no knowledge about how to get recruited in an ITES-BPO company. Smartel™ offers a unique solution. It consists of an online pre-test viz., "ASSESS™" and a wide variety of courses for the ITES-BPO industry followed by a face-to-face contact session and finally placement assistance to registered candidates. Smartel™ courses are job oriented and empower individuals all across India to become professionals in the Indian ITES-BPO Industry. It focuses on pre-induction, post-induction training, team leadership and soft skills (basic, intermediate and advance level). GurukulOnline Learning Solutions™ (GOLS) is the leader and pioneer in eLearning Solutions in India . GOLS has tie-ups with world leaders in eLearning to provide best of class eLearning solutions for corporate houses, institutions and students in India . The ITES-BPO industry has entered a phase of explosive growth. There would be a demand for 20 lac (2 Million) professionals by the year 2008 and currently only one lac fifty thousand (150,000) are employed. Thus, there is an ever-rising demand for skilled people. To meet this shortage and to provide employment to thousands of youth, GOLS has launched a novel program called Smartel™ to test, train, interview and recruit professionals for the ITES-BPO industry through the medium of Internet..
Our Vision
Smartel™ aims to deliver consistent and high quality training in different locations and in large numbers to meet the manpower needs of the ITES-BPO industry in India , and prove to be a significant player in this domain. We are dedicated to help the ITES-BPO industry meet the continuing training needs of its employees and thus foster the development of a new breed of ITES-BPO professionals with expertise, professionalism and commitment.
Smartel™ exists solely to create a national network of centers capable of delivering a high-quality multi-sensory learning experience to students seeking to make a career in the ITES-BPO industry. Smartel™ shall deliver the continuing training needs of call center employees and thus provide enhanced career opportunities to our students.
Business Heads (MBA's from top-notch institutes and Industry)
Business Managers (BM's)
Relationship Executives
Customer Service Representatives ( CSR's)
Technology Specialists and Team
Development Specialists and Team
Content Experts
Subject Matter Experts ( SME's)
Project Managers (PM's)
Instructional Designers (ID's)
Graphic Web Specialists / Graphic Designers
User Interface (UI) Specialists / Designers
The products and services of GOLS are a result of hundreds of man-years of cumulative research and development along with international partnerships with state-of-the-art technology providers.
